MiWay, what a disappointment

Hi there<br> <br> MiWay keeps taking money from our account even though we have left them two months ago. In December they debited about R 5000 extra from us, only returned it to us a month later. This month they have since taken some money as well about R 2500. They are also making enquiries for no reason with Transunion and this has affected and is still affecting our credit scoring. <br> <br> We have been really patient and really understanding with this, I think this is why they believe they can treat us with such disrespect and disregard.<br> <br> I called them today to make an appointment, I was holding for no less than 5-8 minutes. I hung up as I need to go out, came back and called them again. This time they answered quite quickly as I told them I do not want to hold for 10 minutes again.<br> <br> This is really bad, it really feels like once you are with MiWay, you cannot leave. I read one of Hello Peters reports once by complainant who had the same experience as well. <br> <br> MiWay, what should we do to get good service? Can we leave your company in peace please? Or is this punishment for ever having given you a chance at all?<br> <br> Thanks Tim and Sally