OM
Orateng M

1 reviews | Active since Oct 2016

30 Aug 2021, 09:46

MiWay WANTS TO **** ME

MiWay client reversed into my car at the exit of our property while my wife was waiting for him to exit the gate. He claimed he wanted to throw something in the bin and didn't check his rear-view mirror and was playing loud music. The security guard who is a witness in this, tried to wave him off not to reverse by the time my wife realized he was reversing it was already too late. She could only manage to hoot which was all in vain. He claimed against his third party cover at MiWay because he admitted he was in the wrong, we did the accident report and I submitted all the necessary documentation that MiWay needed. I was gobsmacked to receive an email last week that my wife was partly to blame for the accident as "she should have watched where she was driving", furthermore they contradicted what is on the accident report and offered me R5800 for the damages that are above R12000. I also had to find two quotes of which they said they don't pay for. Be warned if you want to be covered by MiWay because they will do anything not to pay the amount to the third party while claiming that you're covered. This is absolute bullying, the whole claim process took a lot of effort which also can count as a way to discourage third party claim.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply30 Aug 2021, 09:53
Official
We hear you and we’re so sorry to hear about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can get things sorted for you.  Best regards, The MiWay Team