Miway upgraded service not to give feedback

Good Morning,

Is there anyone who can assist with my claim. my car is still not fixed. After the car swerved over the road and into the person's garden which is a rock formation this ripped the whole plastic covering from the bottom of my car. I drove out the panelbeaters at 17:00 when everyone was rushing to get home. My car was not even in the was back and if you zoom into the pics i took before i left you can even see the mags and all was dirty.

They tried to tie up the plastic covering that covers the engine at the bottom with cable ties but 2km down the road the all fell off.

Is this how one must receive a car normally. The car is pulling heavily to the left after going all over the rocks.

My claim person never called to updated me on the progress on my car i ended up making almost 50 calls myself which is not on.

Now I'm driving around with this loud s****ing noise under the car?

Please can someone urgently advise me?

Regards