1 reviews | Active since Jan 2018
MIWAY UNBELIEVABLY ***********
Following my previous review about the disgusting service from Miway, I was promised an immediate bank payment for my delayed claim that would take one hour. (Around 10am). I then took leave from work and travelled 80km to fetch my car and pay my panel beater. When phoning again (4 times until I got proper feedback) it was discovered they had miscaptured my banking details. So the 'instant' payment was redone around 2. When receiving the proof of payment, the payment advice indicated it was NOT an instant payment. I was promised multiple call backs and I am still waiting at 17h20 in the afternoon, 5 days after I sent them everything they needed. Beyond frustrated. All I've heard are mixed stories and lies from Miway Insurance. C924233
We really value your feedback and please accept our apology for the let-down. We have passed your message on and your claims handler will be in touch.
Best regards,
The MiWay Team
We really value your feedback and please accept our apology for the let-down. We have passed your message on and your claims handler will be in touch.
Best regards,
The MiWay Team
We’re sorry you had to wait this long to get help! Thank you for giving Khulu a chance to updated your banking details and also to make things right.
We confirm our Claims Team has also been in touch to resolve other matters. Please be assured of our commitment to always deliver awesome service and please let us know if you need help with anything else!
Kind regards,
The MiWay Team
We’re sorry you had to wait this long to get help! Thank you for giving Khulu a chance to updated your banking details and also to make things right.
We confirm our Claims Team has also been in touch to resolve other matters. Please be assured of our commitment to always deliver awesome service and please let us know if you need help with anything else!
Kind regards,
The MiWay Team