VG
Vash G

1 reviews | Active since Sept 2017

13 Dec 2017, 09:38

Miway trying to rob me

Was unfortunately the victim of an accident recently. But thankfully, I thought, my car is insured... I have never made an insurance claim before and maybe the folks at Miway could tell, and decided to make a quick buck to add to their bonuses this month?...

The service I received was terrible. Only when I threatened to give them a bad review online did the agent assigned to my case finally call me.

But the worst part of all of this is that Miway is trying to swindle me out of money that is rightfully mine. With excuse after excuse and reason after reason. I have had enough.

I will NEVER advise anyone to go with Miway because when you actually need them, they will NOT be there for you.

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Replies (2)
MiWay Insurance
MiWay Insurance's reply13 Dec 2017, 10:39
Official

We are truly sorry to hear of your claims experience. Kindly be advised our claims team will be in touch to assist and clarify any queries regarding the claim.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply19 Dec 2017, 14:56
Official

We're happy to report that Tshepo has since been in touch to update you on your claim and to explain your options. Please don't hesitate to direct any questions you may have directly to her and apologies again for any hassles you experienced initially.

Best regards,
The MiWay Team