1 reviews | Active since May 2016

05 Dec 2019, 16:47

Miway truly cares!!!

Hi Rene, Monique, Anel, Greta, Asisipho and Solly, I was brutally attached and ****** and this put me in a terrible emotional state. I reached out to all of you at Miway because you are my extended family after all these years as a Miway client. I was feeling broken, lost, and vulnerable. We lost my dad just 4 months ago after a 6 month struggle so this year had already taken its' toll on my family. I was held hostage for what felt like 2 hours and bleeding from my head whilst the ******s showed no concern whilst taking my belonging. Each of you personally responded and I felt the warmth and love I have learned to expect from the Miway team. Miway made the process of restoring my material loss painless and did all of this very professionally, and with a lot of love and humility. You even arranged for a counselling session at Miway's cost, in an attempt to help me with my 'emotional loss'. To each of you a big thank you and a special thank you to Solly Mooka for being so friendly, professional and even helping me to laugh a little during the process (Solly has a good sense of humor and a heart bigger than he himself may even know, due to his humble nature). I could not have asked for a better Claims Agent. It would seem Miway employs people of high caliber and emotional intelligence. Here's to an amazing 2020! Marco Ashford

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Replies (1)
MiWay Insurance
MiWay Insurance's reply05 Dec 2019, 17:04
Official
Wow - this is such a fantastic compliment and exactly the kind of feedback that we strive for! It’s so nice to hear that our team is so enthusiastic about delivering awesome service and we are so happy that things were done your way. We’ll be sure to show them the recognition they deserve and we look forward to keeping you impressed for many years to come!
 
Best regards,
The MiWay Team