Miway treats clients like *********

I had a claim for a power surge on my TV. I had explained to the consultant that the service provider I initially submitted my TV for assessment to (on a personal basis) indicated there was a power surge and then changed his story once I wanted to submit a report to insurance as I would no longer require him to fix the TV. I was treated as if I had something to hide. I was investigated, had a drive around my home whilst I was in work as well as had the TV at the service provider's premises already inspected even though I had made arrangements with the consultant to have the service provider inspect the TV the next day at my home when I had picked it up. I was interviewed at my place of work with a tape recorder and was told that indeed under 'special circumstances' this was the process. Further to this I was called again to reiterate the conversation the consultant had with my initial service provider and how he mentioned that under no circumstances there was a power surge. I indicated I would await feedback from MIWAY assessors. I also made it known that irrespective of the outcome of reassessment I would not continue using MIWAY as my service provider. I question what my special circumstances were. All this for a total claim of R3850, excess of which I will be paying R1500. Yes the claim was approved as I insisted that your service provider inspect the TV and give a second opinion. Once all is sorted out, I will not continue doing business with you. The manner in which clients are treated is appalling.