AN
Andiswa N

1 reviews | Active since Jul 2021

19 Apr 2023, 23:06

Miway’ trashy service.

Stay far away from Miway Insurance!

They treat their clients who are under distress like total filth! Their employees are ****s and very ***********. There’s an employee whose name is Kgomotso who prides herself with lying to clients when they make calls to report queries. She’s very quick to make clients end calls all in the name of “I promise to call you back” when in fact she doesn’t. I find it baffling how this insurance company is so poor at helping paying clients when they need the help. I’m talking about clients who don’t miss a month when it comes to making payment. Why must clients go through hell before their claims are approved and well executed!? It’s unacceptable! I need people to stay away from this insurance. They sure know how to put people through hell!

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Replies (2)
MiWay Insurance
MiWay Insurance's reply19 Apr 2023, 23:07
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.

Best regards,
The MiWay Team
AN
Andiswa N's update19 Apr 2023, 23:12
Reviewer Update
I promise this is just a start! You guys have pushed me to the last limit. I’m going to make sure you don’t hear the end of this. You need to stop taking people who PAY you for a ride.