BS
Baby S

1 reviews | Active since Dec 2021

07 Dec 2021, 11:23

MiWay to NoWay - totally disappointed

This Company doesn't even deserve one star, their service is first off ridiculous taking over a month to try sort out a cell phone claim, yes when i say try i mean not finalized as yet. If you do not contact them to follow up they will not contact you and keep you in the loop. To mention the least they treat you like a total ******** on your claim by appointing an assessor as if you are lying about your phone being lost/******. Really, an assessor for a cell phone claim? I get there are people out there that do take chances but honestly when your claim is 100% honest why should you be treated like this. Looking for any excuse not to pay out the claim. I have had insurance with other companies for many years and never once been treated in such a manner and settled all my claims and with in reasonable time. The only thing i can highly recommend with MiWay is run in the opposite direction, do not even look their way. Their premiums might be cheaper than other companies but in the end it is most definitely not worth it as in the end they won't pay out anyway. Very disappointed and disgusted. Should definitely think of rechanging their name from MiWay to NoWay !!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply07 Dec 2021, 13:04
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can assist. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced. 
Best regards,
The MiWay Team