AS
Amos S

1 reviews | Active since Jul 2018

05 Jul 2018, 21:41

MiWay= TheirWay

BE WARNED! MiWay do it the other way round. I regret the day I responded to their marketing call promising a ridiculous low premium on vehicle insurance. Just imagine paying a monthly premium of less than R500 for a car insurance which is more than 250-000km and the cover thereof includes whatever you can expect from a comprehensive cover. They are out to get you. They know exactly that the car is old. I unfortunately, rather stupidly fell into their trap and insured with them my 2007 model Ford Bantam. Within two years(31/12/2016) my vehicle caught fire right inside my recently built house. I was living in a shack for a number of years when I decided to resign from my employment in order to afford a shelter for my kids. Guess what, 'THEIR WAY' so called MiWay declined my claim saying that they suspect ARSON on my part. Why on earth can I risk burning my house for a mere vehicle at the same time risking my wife and kids lives'? I was so hurt and ridiculed to the point that I watch TV with the remote control in my hand in order to quickly change the channel every time these ******' advert appears on the screen. Now I know for the fact that " A black man is always a suspect" . From the day I launched the claim I was subjected to intense telephone interrogation in order to turn me into a ******** of some kind who burnt his own car inside his house. In case you are a "Thomas" from the Bible try them with your old car and watch the show, BE WARNED!!!!

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Replies (2)
MiWay Insurance
MiWay Insurance's reply06 Jul 2018, 09:27
Official

We are really sorry to hear that you feel let down. We have passed your message on and someone will be in touch to assist you.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply19 Jul 2018, 17:11
Official

We've heard back from our disputes team and unfortunately, as this has been referred to the Ombudsman for Short-term insurance, we are unable to assist. Please refer any further queries you have, directly to them. Thanks!

Best regards,
The MiWay Team