MiWay the worst way

<p>C805875 - MiWay took a month and half to reject my claim and now their dispute resolution has taken over 3 weeks just to give a detailed report why my claim was rejected.</p> <p>Even though I was going through the dispute resolution my vehicle was sent back to me and instructed to pay release fees.</p> <p>In order for me to go to the Ombudsman I need to complete the dispute resolotion and when I asked their call centre to be refered to dispute resolution management and I was advised no one is available.</p> <p> </p> <p>All I am asking from MiWay is the letter with clear reasons why my claim was rejected so I can consider my options.</p> <p> </p>