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muhammad D

1 reviews | Active since Mar 2021

16 Jul 2021, 09:34

Miway the worst insurance in South Africa

Good Morning

Trust all are well during this insane time in South Africa. Really frustrated right now with so called MI WAY INSURANCE. I had a problem last month and my salary went in way past my date of normal debit dates but that's not the intresting part. There after I tried to use atm's since Monday but apparently people think it's fine to damage every single atm and bank in the vicinity of springfield . I even tried Durban central also. Got a fantastic call from a lady yesterday arguing with me for 20 minutes stating that my car insurance is cancelled. Better yet giving me a mouthful about I should transfer from another account and send to my 9wn personal account but hello hey I guess they think they kno it all . I HAVE BEEN A LOYAL CUSTOMER FOR 3 YEARS WOW THANKS MIWAY. 2NDLY had a claim with insurance last month and it was a hit and run they actually took 4 days to even contact me and best yet they get people from the legal collection department to assist on the claim. But that's not it . The repair for the vehicle costed R200 FOR A REAR VIEW mirror but mi way wanted to charge me excess of R6000.00 I have been a loyal customer for 3 years and cannot understand how unreasonable they are . This will now be the fifth day I'm looking again for atm thank you MIWAY INSURANCE

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Replies (1)
MiWay Insurance
MiWay Insurance's reply16 Jul 2021, 11:27
Official
Thanks for bringing this to our attention – we’re so sorry to hear that this has happened! We can assure you that your feedback has been escalated to the right team, who will be in touch ASAP to see how we can turn things around. In the interim, we sincerely apologise for any hassles you have experienced. 

Best regards,
The MiWay Team