MiWay the worst insurance

Greetings Hellopeter subscribers

I would like to explain the vulgar experience my first MiWay claim has been. I bumped my tailgate/boot door and needed repair work done. I get approval to go ahead with the repair work and scheduled for 1st October 2018. Repair work delayed 3 weeks to 22nd October 2018 because MiWay didn't send the relevant approval info to the designated panel-beater. I then give my car to the panel-beater and they say such repair work should take about 3 days. MiWay then instructs the panel-beater to use a 2nd hand tailgate/boot door which they will supply from Durban. The tailgate/boot door doesn't arrive until 1st November 2018 only to find out Monday 5th November 2018 that it is the wrong tailgate/boot door that MiWay sent the panel-beater. Now they have to panel-beat my original tailgate/boot door which they could've done in the first place. Repair work that would've taken 3 days has now taken over a month. Thanks to MiWay for making this situation as atrocious as possible.

It is not MiWay it is TheirWay, so I'll take the highway straight to Santam!

Marco