Miway, the worse insurance company in SA

I have a business with Miway insurance more than 5 years know. It is my first time to claim and I have been paying my premium with no stop and always on time. But guess what, they can't settle my claim. On the contrary, they took my car to store it and not repair it knowing that the car is the only source of income . Like it is not enough, they have no shame of debiting the premium as usually. Miway might one of the worse insurance in SA.