DT
Deborah T

1 reviews | Active since Dec 2018

11 Dec 2018, 21:29

Miway the way to go - MV Insurance

Miway are honestly friendly, helpful and efficient. I had an issue with the annual increase app**** to my premium which was resolved very quickly. A very polite guy by the name of Phemelo helped me resolve the problem very efficiently. He listened went through my personal details, went to speak to his manager and my problem was resolved. He was very mindful every time he had to keep me on hold and apologized for doing so. I didn't mind as my problem was properly resolved in the end. My new policy was immediately emailed to me. The new premium is way better than I had ever expected. So I'm a happy camper.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply12 Dec 2018, 07:53
Official
This is such a fantastic compliment and exactly the kind of feedback that we strive for. It’s so nice to hear that Phemelo is so enthusiastic about delivering awesome service and we are so happy to have him on our team. We’ll be sure to show him the recognition he deserves and we look forward to keeping you impressed for years to come!

Best regards,
The MiWay Team