Miway the ****way
<p>I logged a claim for my vehicle to be repaired after it was hit by a hail storm. Firstly when my vehicle was assessed I was promised it would take 2 weeks to repair my vehicle but instead I waited an entire month and upon inspection my vehicle looked worse than the state I had left it in. After the vehicle had been assessed I never received a report from Charl Atterbury from Miway showing findings of what would and wouldn't be fixed. I complained last week Thursday about the state of my vehicle and no one has phoned until today after sending an email about my dissatisfaction. The Manager Albert Joubert did not care to phone me even after he spoke to his employee Charl about my distaisfaction. I will be cancelling my insurance with Miway as I am totally appalled by amount of unfair service provided by these two employees and Miway.</p>
Good day Khanyisile,
Thank you for your comments and apologies for the lack of service you experienced!
We’ll get an assessor to get in touch to discuss your concerns.
Best regards,
The MiWay Team
Good day Khanyisile,
Thank you for your comments and apologies for the lack of service you experienced!
We’ll get an assessor to get in touch to discuss your concerns.
Best regards,
The MiWay Team
Dear Khanyisile,
Thanks for your comment and for the opportunity given to respond!
We're sorry that you are not happy with the outcome of your claim, Albert has addressed your concerns with you in more detail and he referred your complaint to our internal dispute department. Please feel free to be in touch if you need further assistance!
Kind regards,
The MiWay Team
Dear Khanyisile,
Thanks for your comment and for the opportunity given to respond!
We're sorry that you are not happy with the outcome of your claim, Albert has addressed your concerns with you in more detail and he referred your complaint to our internal dispute department. Please feel free to be in touch if you need further assistance!
Kind regards,
The MiWay Team
