KE
Kamo E

1 reviews | Active since Aug 2015

31 Oct 2016, 11:10

MiWay terrible service!!!

<p>I have been Miway client and I already have a quiry with them. On top of that they take forever to resolve simple quiries. I called Mi way three times alraedy since last week and they keep saying that they will call me back with feed but that hasn't happened thus far.</p> <p>This is bad services man, I have things to do its not like I can sit the whole waiting for their calls or keep calling them.</p> <p>And their call centre waiting time is too long!</p>

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Replies (4)
MiWay Insurance
MiWay Insurance's reply31 Oct 2016, 11:38
Official

We're so sorry for the wait and for letting you down - an agent will be in touch to chat about your concerns.

Best regards,
The MiWay Team

KE
Kamo E's update31 Oct 2016, 11:43
Reviewer Update

That is what I have been told since last week. This is not on! It has only been two months with miway, this kind of service is not gonna fly with me...

MiWay Insurance
MiWay Insurance's reply31 Oct 2016, 14:38
Official

We’re so sorry for keeping you waiting initially and for any hassles we have caused you! Innocentia has since been in touch to assist and we thank you for giving us another chance to make things right.

Please be assured of our commitment to always deliver awesome service, and please let us know if you need help with anything else!

Kind regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply31 Oct 2016, 14:39
Official

We’re so sorry for keeping you waiting initially and for any hassles we have caused you! Innocentia has since been in touch to assist and we thank you for giving us another chance to make things right.

Please be assured of our commitment to always deliver awesome service, and please let us know if you need help with anything else!

Kind regards,
The MiWay Team