TD
Thokozani D
1 reviews | Active since Jan 2020
29 Jan 2021, 15:33
MiWay takes forever to respond to issues
MiWay turns to a tortoise when responding to issues, there is never a quick reply after you have emailed them OR even when you call they take your details and promise to get back at you, when there is an available consultant. Its always TheirWay
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MiWay Insurance's replyOfficial
29 Jan 2021, 16:16We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply29 Jan 2021, 16:16
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team