NZ
Nosipho Z
1 reviews | Active since Aug 2015
28 Aug 2015, 06:00
Miway suddenly deducting more without prior notice
I joined Miway in 2014 around November and have a premium of R715.25 that they deduct every 28th day of the month. Suddenly in July they decide to deduct R810.31 without prior notice on the increase of my premium. I had not reported any changes as well to my risk profile. I emailed them and unfortunately did not get any responce till now. They have deducted again now in August the R810.31. Please can someone explain to me what's going on?
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MiWay Insurance's replyOfficial
01 Sept 2015, 15:54Hello nosiphoz22,
Thanks for bringing this to our attention and for giving us a chance to investigate what happened! We have passed your feedback and our findings on to all involved and we assure you of our commitment to improve our service delivery - thanks to your feedback.
Thanks for giving Inno a chance to explain the rerate processes and the impact it will have on your premiums, and please don't hesitate to give us a shout if you need any further assistance!
Kind regards,
The MiWay Team
Thanks for bringing this to our attention and for giving us a chance to investigate what happened! We have passed your feedback and our findings on to all involved and we assure you of our commitment to improve our service delivery - thanks to your feedback.
Thanks for giving Inno a chance to explain the rerate processes and the impact it will have on your premiums, and please don't hesitate to give us a shout if you need any further assistance!
Kind regards,
The MiWay Team
MiWay Insurance's reply01 Sept 2015, 15:54
Official
Hello nosiphoz22,
Thanks for bringing this to our attention and for giving us a chance to investigate what happened! We have passed your feedback and our findings on to all involved and we assure you of our commitment to improve our service delivery - thanks to your feedback.
Thanks for giving Inno a chance to explain the rerate processes and the impact it will have on your premiums, and please don't hesitate to give us a shout if you need any further assistance!
Kind regards,
The MiWay Team
Thanks for bringing this to our attention and for giving us a chance to investigate what happened! We have passed your feedback and our findings on to all involved and we assure you of our commitment to improve our service delivery - thanks to your feedback.
Thanks for giving Inno a chance to explain the rerate processes and the impact it will have on your premiums, and please don't hesitate to give us a shout if you need any further assistance!
Kind regards,
The MiWay Team