MM
Mogomotsi M

1 reviews | Active since Jun 2019

02 Aug 2019, 14:02

Miway sucks big time and dent tech Same watsap group

Worst service ever my car was ****** and recovered had ignition and minor damages 2 months ago I am still waiting for it even today. First struggle was to get the insurance person to facilitate the release of my car from the police.after I got it released second struggle was to get the car assessed the process was also delayed third delay was to get the claim approved it was sent back to the assessors for some reason I have no idea why when thinking it was all over dent tech was appointed to get the car fixed tjooo worst service ever some parts where not ordered on time only noticed after the car had been standing there for 3 weeks with only the bump sprayed.....thnx God my car was recovered I wonder how long it would've taken Miway to mobilise me if it was not recovered....the service I received at Miway makes me wonder if I am with the right insurance

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Replies (1)
MiWay Insurance
MiWay Insurance's reply02 Aug 2019, 14:25
Official
Thank you for taking the time to share your feedback with us and please know that we take it seriously. We apologise for the inconvenience and frustration you have experienced. An agent will be in touch soon to get to the bottom of this and sort things out.  Best regards,
 The MiWay Team