VC
Verona C
1 reviews | Active since Sept 2011
21 Oct 2024, 07:59
Miway Sucks
I asked Miway to do an insurance quote...I did not accept quote and went with another insurer...Miway listed me on itc as a missed payment however I never took them up and they would not remove me from itc until their 3 months time frame for the notice was up on their side...also how is an insurer listing a client on itc as it is a pay before you go system, you don't pay we don't cover you that's how the industry operates...how do they list us on itc for not choosing them...and their customer care was beyond unhelpful:(
Helpful (0)
Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
21 Oct 2024, 08:00It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply21 Oct 2024, 08:00
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
VC
Verona C's updateReviewer Update
21 Oct 2024, 12:55Too little, too late. Miway Insurance listed us on itc and experien for 3 years on a car insurance policy that we canceled...Miway was not out of pocket...we did not owe a debt to Miway because it's car insurance...you pay you covered, you don't pay you not covered...so what allows you the right to list someone as a default payer for 3 years when there is no actual default...it is unfair and unconscionable and companies who's main line business like short term insurance should not be able to unjustifiably mess up a person's life due to this credit profile being blackened...it's not okay and you people did nothing at all to rectify this mistake...simply let it run it's course...so we were blacklisted for 3 years for absolutely nothing. Miway directors, partners, shareholders and the like should be ashamed of themselves for these unjust practices...I am sure I am not the first to experience this shameful business practice...shame in you Miway!...that shouldn't be anyone's way...it certainly isn't MYWAY!
VC
Verona C's update21 Oct 2024, 12:55
Reviewer Update
Too little, too late. Miway Insurance listed us on itc and experien for 3 years on a car insurance policy that we canceled...Miway was not out of pocket...we did not owe a debt to Miway because it's car insurance...you pay you covered, you don't pay you not covered...so what allows you the right to list someone as a default payer for 3 years when there is no actual default...it is unfair and unconscionable and companies who's main line business like short term insurance should not be able to unjustifiably mess up a person's life due to this credit profile being blackened...it's not okay and you people did nothing at all to rectify this mistake...simply let it run it's course...so we were blacklisted for 3 years for absolutely nothing. Miway directors, partners, shareholders and the like should be ashamed of themselves for these unjust practices...I am sure I am not the first to experience this shameful business practice...shame in you Miway!...that shouldn't be anyone's way...it certainly isn't MYWAY!