1 reviews | Active since Dec 2016

19 Jun 2018, 12:01

MIWAY SUCKS

Really MiWay. Been trying since last week Thursday to cancel a policy! First loaded a web request that you claim was not received and then you do not contact me back after promised that you would. Phoned to follow up again and you had me hold for 15min. Tried calling back again to let you tell me nobody is available to cancel my policy! This is ridiculous!!!

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply19 Jun 2018, 12:27
Official

We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver. An agent will be in contact with you shortly to discuss your concerns.

Kind regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply22 Jun 2018, 11:56
Official

Please accept our sincere apology for keeping you waiting. We can confirm that your policy has been cancelled and we urge you to let us know if you need help with anything else.

Kind regards,
The MiWay Team