SM
Sthembile M

1 reviews | Active since Mar 2020

15 May 2020, 00:17

MiWay stole my personal belongings from my car now they are not bringing back my things

If there was an option of a zero star( rating) I was gonna give miway that one because miway deserve it. I was in a car accident February miway happen to take my car where I left it for assessment without my permission. In the process of doing that they stole my personal belongings that were inside my car. When I went to fetch my car from SMD I realized my personal belongings were ******, I told them. Since February they have been investing till this week. They admit that my things were ****** by them. Now this Carline Fell from miway told me to send quotation I gave her the cost prices of all the things that miway stole from my car she is telling me they can't accept that I must go to the shops and get quotes. Did I ask miway to ***** from me? Miway want proof of ownership of which I no longer have. Did I know that miway was gonna ***** from me so I can proof to them? I don't have a car now how do they expect me to go to the shops? Miway is a **** that employs *****s. People must choose wisely when choosing an insurance and never make the mistake of choosing miway.

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Replies (2)
SM
Sthembile M's update15 May 2020, 00:21
Reviewer Update
Number 2 I sent a dispute letter to miway now it is almost a month, no feedback from miway wrt the dispute.
MiWay Insurance
MiWay Insurance's reply15 May 2020, 08:26
Official
Thank you for taking the time to share your feedback with us and please know that we take it seriously. This does not sound right at all and we can assure you that this is not the MiWay way! Your message is with the right team and an agent will be in touch soon to get to the bottom of this and sort things out. In the meantime,  we apologise for the inconvenience and frustration you have experienced. 
 
Best regards,
The MiWay Team