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Kristin E

1 reviews | Active since Sept 2016

12 Oct 2024, 10:31

Miway still deducting money off my account after canceling 2 months ago.

I am saddened to say that after my last review with this company I have only received even worse service! From them making me think my car got ****** from the panel beaters to constant harassment and lies. I have eventually canceled my insurance with them. I gave them 30 days notice on email. I ccd their CEO and still end September they deducted money off my account. They had the audacity to phone me to tell me I am no longer covered when I had to advise them I already canceled this service the month prior. On the 11th October I see yet another deduction off my account. This is becoming harassment. Miway has no longer the right to my bank account and I will start suing if this continues. I WILL NEVER ADVISE ANYONE TO USE THIS SERVICE PROVIDER!!! RUN FAR AND FAST WHEN YOU GET THEIR TELESALES PHONING!!!!

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Replies (2)
MiWay Insurance
MiWay Insurance's reply12 Oct 2024, 10:32
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.

Best regards,
The MiWay Team
KE
Kristin E's update12 Oct 2024, 13:36
Reviewer Update
Please leave me and my bank account alone. You have no right to my money. I am no longer using your services since the end of September. In fact, because of the trauma I was put through, I was more than entitled to have canceled the service right away. I was courteous enough to have given you 30 days notice and still paying end August for September.
It is not my fault you didn't cancel my subscription when I sent the initial email, on which your CEO didn't even have the backbone to contact me on.

If you dare tarnish my name or try and blacklist me because you claim that I owe you money, I am taking this further. Leave me alone!