Miway *****ing my money

I called Miway on the 21 to enquire about debit order of R88.57 that i didnt know what it was for and when i agreed to be part of it, i feel that miway employee register products without our consent thinking we wudnt find our , i spoke to Mpho who assured and promised to give me feedback on the 22 morning , today its the 24 and i still now out of my busy life , must call Miway and ask for feedback which i didnt recieve as they said Mpho is busy , i really feel that miway is reaping us off our hard earned money , for sales ,