Miway so unfair

Miway is so unfair and not proactive in assisting their clients. My car was crashed into from the left side by an Avis car.<br> <br> Miway without communicating with me they write off the car , the car is not badly damaged and the guy who crashed into my car said he will pay for fixing it. <br> <br> I have worked hard to pay for my car and I was close to paying it off. Miway just decide to write it off without discussing with me and getting another solution.<br> <br> They told me they must remove the car from Re-new it because it costs them storage fee.<br> <br> I requested that I get my car back so I can fix it myself , they tell me I cant get it back unless the bank says so, I did contact the bank and the bank informed me that it is my car I can take it and fix it.. But Miway insist on saying I should talk to the bank of which I had already did.<br> <br> Miway is fustracting me , I am so stressed to such an extent that I cannot work well or study. I thought what was worse was being in that accident but what is worse is dealing with Miway.<br> <br> <br> But what is very frustrating is that Miway is not communicating with me, what an unfair treatment, to think I referred my two sisters to Miway.