MiWay, Smooth, supportive and human experience

I had a car accident on Tues, submitted my claim on the day to MiWay. All the approvals to have the car towed and assessed came through in a matter of minutes! The MiWay team has been keeping me updated throughout the whole process, which I greatly appreciate as I was extremely nervous and never claimed before. This experience was smooth and supportive! Claim is approved today, Friday! Now to pay the excess fees, yikes