Miway should do regular panel beater reviews

Dear management, Miway needs to get their panel beaters in line. They make huge profits, whilst making all the various add on policies we take out with Miway for our peace of mind null and void. How can we now sleep easy at night? I know you are simply doing your job but we may as well not have these small Policies if you allow your panel beaters to overquote and make huge profits. Nobody can tell me 7000 for a minor dent is reasonable (I don't need to be an expert to know this) . Also considering pricing increases you should to be elevating your Smart limit monthly.

Also, I rushed to have my own car, separate claim, and had it accessed to be in front of the queue before the rush of December accidents due to my prior hail damage and secured a booking for 4 Jan. Yet I delivered my car on Tuesday and status still says awaiting approval. Why did I do the effort then?? Minor hail damage but I'll likely be waiting 2 weeks.

Please do a service quality and pricing review on Renew-It. As a Quality Assurance Manager myself, this is what I would do. We love the staff there but we feel pricing is high and John's even had to repeatedly take his car back for warranty work without support from Miway.

Now John has to run around and find another quote because your panel beaters are overcharging, and instead of a 250 excess he now has to pay 2500. We are on leave and now have to take a day out of our leave. Have a look at attached photo and tell me if you would personally pay 7000 for this repair?

Miway is supposed to do it My Way?

I have been loyal to Miway because I believe in you and will remain loyal, so I had to communicate my concerns. We try our best to take good care of our cars. We value our cars. John is with Miway because he is my partner and I advocate Miway to all I know.

Regards