Miway shirking their duty to compensate my loss

On 2025-06-07 a car hit a robot, then crashed into a parked car injuring three occupants and damaged my business advertising board. The driver of the vehicle was insured with Miway so I send them a modest and fair third party claim for my damages. Malebana Mohale was the "Legal Advisor Recoveries". From the start I was treated like a no body. All his emails and official letters discourteously failed to identity me as the target recipient.

Long story Short….. Miway refuted my claim because according to their client he was ATTACKED BY ILLNESS while driving and therefore, according to Miway, he is not liable or responsible for any damages. Miway’s argument is ridiculous and laughable. The only thing that’s being attacked here is my intelligence and I do not appreciate this bullying tactics from Miway.

The parked car was also “written off”. The owner confirmed he claimed through his insurance “Outsurance “ and got paid. I am not sure how this works but Outsurance will probably claim their loss back from Miway. I wonder who is going to pay for the robot that was destroyed, maybe the Tax Payer or ILLNESS or probably Miway. My fair claim was only R6612.50 but Miway are shirking their duty to compensate my loss. It seems like if you are a third party claimant and you don’t have your own insurance company or legal backup to fight for you, Miway will try anything not to honour your claim.

A case of negligent driving was opened at SAPS and I have delivered a “Letter of Demand” to their client to appear in the Small Claims Court. SAPS will also investigate so that the Court can suspend his driver’s license. I will also report this matter to the “Financial Ombud”. I will NOT let Malebana Mohale or Miway decide the outcome of my claim. I will let the “Small Claims Court” and “Financial Ombud” decides who is going to pay for my damages.