MiWay service

<p>MiWAy is very unprofessional and has no understanding of customer service. lodged a claim on monday for cellphone incident. My cellphone was collected on tuesday before lunch time and since then no one bothered to consult and keep me updated as to whats happening. I have been communicating since phone was taken and was promised the consultant will contact me yesterday and that has not happened. when i enquired whats happening today i was promised the consultant will contact me @ 12h00 today and still its after 13h00 and no one has conatcted me yet! I<strong>ts is so easy to take premiums monthly and on TIME but when they have to deliver its another story!</strong></p> <p> </p> <p> </p>