MiWay, ************, bringing down small businesses!

I have a business insurance with MiWay for my motor vehicles, and there was an accident where a drunk driver ploughed into the back of one of my cars. We reported it to MiWay, and they asked that we take the car for an assessment, which DentDoctor quoted as 65k.

We then received a response from MiWay stating they were only welling to pay 19k, with a 10k excess. Upon querying the huge variance we found that their supplier, hadn't seen or heard of the vehicle in question, which is against the suppliers own policy.

Addressing this with MiWay, we were told that it would be sent to be reassessed which is almost a week later, and 4 weeks after the incident. Again, this is a working vehicle, so regardless of the lose of the insured amount, we were losing revenue as well.

So, we had to fix this vehicle and now are out of pocket for the month's payment + the amount of expense for fixing the issue + the 3 weeks of revenue + whatever the variance is + the other expenses that we couldn't afford because we needed to prioritize to get ourselves working.

We as consumers are being shafted by these ************ with lofty charges but no customer awareness or services, especially in this time of struggle.