wW
werner W

1 reviews | Active since Dec 2013

08 Feb 2021, 16:47

MIWAY SAYS IM DRIVING A SELF HEALING TRANSPORTER!!

I had a claim with Miway for an accident on 2019 this claim was approved and I requested the quotation before I take my vehicle for repairs. I received the quote and noticed that the quote did not cover the whole incident and I contacted Miway to complain. A second quote was then given to me and to my surprise this quote is now less than the first quote and the first and the second quote does not corroborate with each other... somehow the damages as specified in the first quote healed itself... this car must be a transporter.... after numerous attempts to receive awnsers sand a proper quote went to no avail as i had to repair the vehicle out of my pocket! Till today I’m in a struggle with miway to find out if I’m driving a transporter as the damages repaired itself to no avail! I was also not reimbursed for the damages that was approved on this vehicle and all my calls and emails fell on death ears! I decided to rather cancel miway as it seems miway will never reimburse me for an approved claim...

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Replies (2)
MiWay Insurance
MiWay Insurance's reply08 Feb 2021, 16:56
Official
We hear you and we’re so sorry to hear about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around.  Best regards, The MiWay Team 
wW
werner W's update18 Feb 2021, 12:40
Reviewer Update
I was assisted by Palesa Pharoe and wow she was helpful finally i got what i paid for thank you Palesa you are a gem!