MiWay *******!

Not good value. My premium for my car insurance is due to increase in August. However. MiWay thought it good to already deduct the new premium on 1 July. I contacted MiWay on the 3rd of July to inform them that I would like them to repay me the extra amount. 14 July still no feedback or payment. Once again I called MiWay and spoke to Raymond. After explaining the situation he informed me the money will be paid back in 7 days for the error. 21 July. Once again I phone MiWay. Spoke to Sipho. He was not able to help at all. I asked to speak to his manager. She was also not available. Her name is Mpumi. She was on another call and he would ask her to call me back. Not holding my breath I waited. No satisfaction as she did not call me back. Wish I could label the service as poor service, but there was NO service! Quick to take your money, but not as quick as to rectify their errors. I would definitely NOT refer anyone to MiWay or recommend them for any insurance. Seems their name rings true.....They do it for themselves "MiWay" , nothing for the customer. I am totally dismayed with MiWay and their service. They are terrible!!