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Clive C

1 reviews | Active since Aug 2019

28 May 2020, 13:29

Miway - Road side assistance Case

Hi, I phoned Miway for road assistance at 11:47am on the 28/05/2020 and was put through to Kwandile Khanyile within seconds. My battery was dead, due to waiting a long time outside the Vets office. My case was registered at 11:48, received the SMS that the case was raised within a minute. A confirmation email was sent with thedetails of the person that is on the was from First Help. Rooi from First Help was there within 5 minutes and sorted my issue out.

Thanks a lot to Kwandile Khanyile for assisting me on the phone and processing the case so quickly. This was done very professionally and promptly.

Did not expect the assistance to be so quick, My issue was sorted out totally within 5-10 minutes.

Thank You. Keep up the good service and client relationship.

Totally pleased.

Thanks. Clive Chetty

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Replies (1)
MiWay Insurance
MiWay Insurance's reply28 May 2020, 17:04
Official
Wow, this is such a fantastic compliment and exactly the kind of feedback that we strive for. It’s so nice to hear that Kwandile is as enthusiastic about delivering awesome service as she is, and we’re so lucky to have her on our team. We’ll definitely pass on your wonderful message and we look forward to impressing you for years to come!  Best regards,
The MiWay Team