MR
Matodzi R
1 reviews | Active since Feb 2015
02 Jan 2025, 15:13
Miway ripping me off and ruthless on consultation
I have been a member of miway since 2009. I have never used any other insurance except miway. Today I just went through my bank statement just to realise they were billing me more than R1200 for the 2013 Hyundai Ix35. when I call them to enquire they offered that I will be paying almost a thousand. The rude lady that was assisting me said they can't go lower than that. How does one pay so much money for a 2013 car. I am now on the market for new insurance due to the unprofessional and unacceptable service by Miway insurance.
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MiWay Insurance's replyOfficial
02 Jan 2025, 17:15It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply02 Jan 2025, 17:15
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team