BC
Biggie C

1 reviews | Active since Jun 2015

13 Jul 2019, 08:23

Miway Ripping Me Off

I have business insurance for my Uber car with Miway. My new driver was involved in an accident and Miway are deducting more than R54 000 from the payout. Replacement Cost (R140 700) – Standard Excess (R 10 000) – Additional Excess (R40 043.22) – New License Excess (R4000). Totaling to a payout of R86 656.78. The policy says that, "Where the person driving the vehicle at the time of the incident is not the regular driver and their driving licence is less than two years old", I pay extra excess of R4000. Now that has gone up to R40 000 and there is no explanation of how they arrived at that R40 000. I am going to lose 38% of the payout, on a business insurance, were the insurance company does not even care about your business loss, but is more interested on finding loopholes to pay less for my written off car. This is very sad and my experience with Miway is the worst I have had with a car insurance company.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply13 Jul 2019, 08:30
Official
Thanks for taking the time to write to us. We have passed your feedback and your details on to the right team. They will get to the bottom of what happened and get in touch with proper feedback. In the interim, we would like to apologize for any hassles you have experienced! Best regards,
 The MiWay Team