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Adriaan D

1 reviews | Active since Nov 2016

27 Sept 2017, 11:34

miway ripping me off

i got a quote for my 2013 ford focus from my and home content for R712.98 which i accepted ,then i took my car for inspection to pg glass ,then pg glass said it's a 2012 model so i called miway to change to model to 2012 then my premium become more for a year older car ,then i went to ford and traffic dept to get the e natis report to check the year model which turns out it's 2013 ,so i called miway back a day later and told them to keep the 2013 model because pg glass made mistake ,but now a day later my premium are more R809.01...HOW DO YOU EXPLAIN THAT ....

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Replies (2)
MiWay Insurance
MiWay Insurance's reply27 Sept 2017, 11:54
Official

We're so sorry to hear that you feel this way and we assure you that it's never our intention to cause you any hassles. An agent will be in contact with you shortly to discuss your concerns.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply26 Oct 2017, 09:11
Official

Thanks for your note and sorry that the recent changes to your policy has left you feeling let down and undervalued! Vusi has since been in touch to update your policy to better suit your needs and we thank you for giving us another chance to make things right.

Please be assured of our commitment to always deliver awesome service and please let us know if you need help with anything else!

Kind regards,
The MiWay Team