DS
Darren S

1 reviews | Active since Jun 2017

07 Sept 2017, 13:43

Miway Review

I have taken out MiWay insurance on my latest vehicle, a month now, my previous vehicles all with a broker, I have just found it easier to take a policy online with MiWay and the premiums were the same as my previous insurances so its not the price that got me, I think the services that where offered is good, reading all the comments about claim rejects, and the emergency tow in benefit of only 40km which i did not know about it doesn't say on the policy, there is also mention on some of these threads about having to take a tracker system if not you will not be covered of which i will never pay the installation fee as it helps you with the emergency alert so i get why you need tracker installed, other institutions drop your fee for tracker, but im sure you get kick backs from the tracker company, this tracker install is not mentioned on my policy (not under conditions of cover), I will be cancelling my policy this Saturday afternoon as there are quiet bad reviews and no public corrections for those reviews, if you wish to keep me as your client I will be awaiting your call on Saturday morning for recorded reassurance

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Replies (3)
MiWay Insurance
MiWay Insurance's reply07 Sept 2017, 14:14
Official

Thanks for your note - we have passed it on to our Client Services team and someone will be in touch with you to discuss your concerns.

Best regards,
The MiWay Team

DS
Darren S's update08 Sept 2017, 10:41
Reviewer Update
Okay thanks to the lady that made this call, she did good, hopefully everything goes smooth with MiWay in the future as it does now.
MiWay Insurance
MiWay Insurance's reply08 Sept 2017, 12:06
Official

We're so glad you were assisted to your satisfaction. Thanks for taking the time to share your positive service experience with us and for showing recognition where it is due. We’ll be sure to do the same!

Best regards,
The MiWay Team