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1 reviews | Active since Oct 2022

16 Oct 2022, 20:21

Miway responded to my emergency way faster than expected

Miway responded to my emergency way faster than expected. They made sure to deliver their best service within a short space of time especially considering the fact that I was in the middle of nowhere. The consultant, Ndodana Mondi didn’t give up on calling me even when I had network issues where I was stuck. He was genuinely concerned about my safety and did his best to calm me down. He even Gave me some tips on staying safe as he tried to dispatch security services to keep me safe as I was still waiting for the towing truck. The two services dispatched to me (security and towing truck) also outdid themselves. They helped me more than what was expected of them, I felt very safe and protected. I loved the overall experience

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Replies (1)
MiWay Insurance
MiWay Insurance's reply16 Oct 2022, 20:22
Official
This is such an amazing compliment and exactly the kind of feedback we strive for. It makes our heart skip a beat hearing that our team is as enthusiastic about delivering awesome service as they are. We’re so lucky to have them on our team and we’ll be sure to pass your message on to them and give them a pat on the back for a job well done, because at MiWay, we love rewarding great service.

Best regards,
The MiWay Team