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Mabi M

1 reviews | Active since Feb 2015

02 Feb 2025, 00:58

MiWay Reported a *****ulent Claim to TransUnion – *********** and Unresponsive Client Service

I am absolutely appalled by MiWay’s handling of my case. After I reported a ***** incident to them, they somehow went on to report a *****ulent claim under my name to TransUnion. This has caused significant damage to my credit, and MiWay has been completely unresponsive in resolving this issue.

Despite multiple attempts to contact their customer service team, they have failed to provide any clear answers or solutions. Their handling of such a serious matter has been not only negligent but also incredibly frustrating. It feels like they have no regard for the impact this has had on my life.

I trusted MiWay to act responsibly when I reported *****, but instead, they’ve made the situation worse by mishandling my information and failing to take swift action to correct it. If you’re looking for a company that will take your concerns seriously and handle sensitive matters with care, I would strongly recommend looking elsewhere.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply02 Feb 2025, 00:59
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.

Best regards,
The MiWay Team