MiWay - Refuses to cancel my policy for over 10 months, and has charged me >R3500 for a vehicle I no longer have

I have been trying to cancel my policy for 10 months now with no success. This is for a vehicle which was sold in April 2019.

I do not have access to the number listed on my profile. Each time I request a cancellation, I explicitly state that I do not have access to that phone number and provide an alternate number for Miway to phone. And each time I receive a generic email stating Miway tried to contact me on my old number and could not get through.

I am extremely dissatisfied with the service I have received from Miway. They are very quick to sign you on as a customer, however when you want to cancel they delay and do not go to remotely the same lengths to assist you. In total they have charged me around R3500 for a vehicle which I no longer own. This is *******, pure and simple. You cannot charge a customer for a service which you are no longer providing and refuse to cancel. DO NOT USE MIWAY.