RK
Reagan K
1 reviews | Active since Sept 2022
25 Sept 2022, 17:37
MiWay refuses to cancel my policy!!!
COMPLAINT!!!! I am absolutely disappointed and horrified with MIWAY and the service I have received. I have been struggling to cancel insurance with them for the past 2 weeks. For some or other reason they also debited my account in the middle of the month and want to debit another full amount at the end of the month. I am also going to report them to the NCC as I cannot afford this ****************. The customer care number also doesn't exist, and I get no response via email either. Can somebody help?
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Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
25 Sept 2022, 18:49We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to our Customer Resolutions team and someone will be in touch soon to turn this around.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply25 Sept 2022, 18:49
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to our Customer Resolutions team and someone will be in touch soon to turn this around.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
RK
Reagan K's updateReviewer Update
25 Sept 2022, 19:07Yes please contact me soonest because none of your contact numbers are correct on your website. I need some co-operation from your side and cancel my policy ASAP. It is my right as a consumer to choose insurance services from whoever I want. Do not keep this right from me.
RK
Reagan K's update25 Sept 2022, 19:07
Reviewer Update
Yes please contact me soonest because none of your contact numbers are correct on your website. I need some co-operation from your side and cancel my policy ASAP. It is my right as a consumer to choose insurance services from whoever I want. Do not keep this right from me.