BK
Beatrix K

1 reviews | Active since Oct 2012

24 Jan 2019, 12:07

MiWay refuses to cancel my insurance

I would like to warn each and everyone who is planning of insuring their vehicles with MiWay that the way they present themselves to you when they want you to take their insurance, is not really how they conduct their business. I called MiWay wanting to cancel my insurance with them with immediate effect and was told about how I can't cancel with immediate effect and needed to give them 30 days notice. The so-called sales consultant said to me, if you are cancelling just know that we still want our premium regardless. I mean how does one know what's going to happen to them the next day? Basically they are saying, you can lose your car for all we care but we still want our premium. Since when do insurance companies give 30 days notice beats me. This is where TCA comes to play when it comes to these insurance companies. This is day light ******* of what MiWay is doing to people!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply24 Jan 2019, 12:13
Official
 We appreciate your feedback and the time taken to write to us. We have passed it on to the right team and someone will give you a shout soonest. Please accept our sincere apology in the interim for any hassles we have caused you! Best regards,
The MiWay Team