Miway refuses to cancel account??

I tried to cancel my policy on the 14th, my broker on the 24 AND 28th of May, I spoke telephonically to agents following each email, advising them in no uncertain terms THAT I WANT TO CANCEL lastly so on the 25TH of May. I even cancelled my debit orders at my bank, but because the amount is different from other months, it went through!!

Please pay my money back and cancel this account ASAP. I really don't know what more to do and say!

I now know I have NOT made a mistake leaving you as apparently I could've been paying less on my policy for months now as you were SO quick to match the new quotes I got. I DO NOT WANT THEM.

CANCEL MY ACCOUNT. GIVE BACK MY MONEY.