1 reviews | Active since Dec 2012
Miway Refuse to Cancel my Account
Hi I am very unhappy with Miway. I had a car insurance with them and i cancelled it last year when i moved my car insurance to another service provider. Miway has been deducting money from my bank account every month since my account has been cancelled. I called to ask them about this amount up to date I haven't received a proper explanation why is the money deducted and what is it for. Can i please get all the money they have been deducting in my account back please and this month I am got a penalty from my bank for funds not available due to my way deducting money.<br> <br> Can i please be assisted because I am really not happy where I am and can i please get all the money deducted and the reversal money charged on my account in my account please.
Thanks for bringing this to our attention and for giving us a chance to investigate what went wrong! We have passed your feedback and our findings on to all involved and we assure you of our commitment to improve our service delivery - thanks to your feedback.
We're happy to report that Calvin has been in touch and that he was able to update the cancellation date of your policy. We're sorry to lose you as our client and we wish you all the best!
Best regards,
The MiWay Team
Thanks for bringing this to our attention and for giving us a chance to investigate what went wrong! We have passed your feedback and our findings on to all involved and we assure you of our commitment to improve our service delivery - thanks to your feedback.
We're happy to report that Calvin has been in touch and that he was able to update the cancellation date of your policy. We're sorry to lose you as our client and we wish you all the best!
Best regards,
The MiWay Team