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Cornel C

1 reviews | Active since Sept 2018

20 Sept 2018, 09:15

Miway reckless with info

I am not at all happy with the overall manner my account was handled. I had a car tracking device fitted in July and sent through the paperwork . In September I get emails and SMS's to let me know my premium will be increased because I did not send them the confirmation of installation of the tracking device. In other words had my car been ****** since July i would not have been covered because someone at Miway did not do their job.

Abey Solola sorted out my problem in September. He was very helpful even up to the R1.15 refund on my account. I would rate him personally 10/10 .

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Replies (1)
MiWay Insurance
MiWay Insurance's reply20 Sept 2018, 17:08
Official

Wow - it sounds as if Abey saved the day! We are sorry for not getting things right the first time around and assure you of our commitment to get to the bottom of what went wrong to improve our service delivery.

 

Best regards,
The MiWay Team