CN
Comfort N
1 reviews | Active since Jun 2013
08 Jun 2021, 11:17
Miway R400 Challenge
I Did a quotation with Miway insurance today (08 June 2021) and they quoted me R738 before doing my home contents, as such the price was more than what I was paying before considering my home contents.My current premium is an inclusive amount of R650,90.When I asked the senior consultant about the R400 challenge,She informed me that first Consultant who called me was supposed to indicate as such about the challenge and I cannot be considered for the challenge . This is the second incident that I am experiencing this treatment.
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Replies (3)
MiWay Insurance's replyOfficial
08 Jun 2021, 11:52Thank you for taking the time to share your feedback – this doesn’t sound right at all! Please be assured that we have escalated your query to the right team, who will look into what happened and get back to you with proper feedback as soon as possible. In the interim, please know that we are committed to delivering world-class service and to fixing things when they go wrong. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply08 Jun 2021, 11:52
Official
Thank you for taking the time to share your feedback – this doesn’t sound right at all! Please be assured that we have escalated your query to the right team, who will look into what happened and get back to you with proper feedback as soon as possible. In the interim, please know that we are committed to delivering world-class service and to fixing things when they go wrong. Best regards,
The MiWay Team
The MiWay Team
CN
Comfort N's updateReviewer Update
12 Jun 2021, 20:23Good Evening
How soon will I get my feedback .
How soon will I get my feedback .
CN
Comfort N's update12 Jun 2021, 20:23
Reviewer Update
Good Evening
How soon will I get my feedback .
How soon will I get my feedback .
CN
Comfort N's updateReviewer Update
20 Oct 2021, 16:01Good Afternoon,4 months later and no one has the decency’s to address my request
CN
Comfort N's update20 Oct 2021, 16:01
Reviewer Update
Good Afternoon,4 months later and no one has the decency’s to address my request