SM
Sakhile M

1 reviews | Active since Nov 2019

21 Nov 2019, 12:53

MIWAY - R400 CHALANGE - NIGHTMARE

Hi, I recently participated to a Miway R400 challange couple of weeks ago and I was soo dissapointed by the whole experience. Firstly, the failed to beat my current premiums, secondly, they made silly excuses of how they will not pay me the R400, thirdly, when they admitted that they failed to beat my premium, i was told they are going to phone me to take my banking details, till this day noone has phoned me to take my details. To think that I was even considering changing my insurance if they managed to beat the premiums is just a scary thought. This has proven that that at claim stage Miway will come with stories that you were not advised of at quoting stage so that they can repudiate or reject your claim. I am soo dissapointed with the brand..

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Replies (1)
MiWay Insurance
MiWay Insurance's reply21 Nov 2019, 13:00
Official
We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued and we assure you that it is never our intention to upset you in any way. We have escalated your concerns and one of our agents will be in touch to assist you shortly!

Best regards,
The MiWay Team