AV
André Victor

1 reviews | Active since Feb 2018

11 Jul 2019, 11:50

MiWay quality of service

I am very impressed with the level of service I received early this morning. I needed a jumpstart asap as I had to get to work. I downloaded the MiWay app, clicked on "Emergency", selected Roadside assistance and Ntokozo phoned me within 5 minutes to confirm location. Roadside assistance arrived within 15 minutes and got my car up and running in 8 minutes. Ntokozo kept me in the loop on ETA and also followed up to make sure everything was in order. Also I did not pay for this as it was part of my comprehensive insurance at MiWay.

Thank you MiWay, you saved the day.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply11 Jul 2019, 12:19
Official
Wow - now that's what we call awesome service! We're thrilled that you've found an insurer that does things your way. Thanks for taking the time to share your positive service experience with us and for showing Ntokozo the recognition he deserves.

We're committed to going out of our way so that you can #LiveYourWay ♥
 
Best regards,
The MiWay Team