HS
H S

1 reviews | Active since Feb 2017

20 Feb 2017, 11:26

Miway Premuim shock after claim

<p>I had an incident where my car was ******, the new quote is unaffordable high, i have been a client for many years. Seems as if all is good with Miway until you claim, spoke to a Senior Advisor and their best price is still double than what i use to pay. Just sad taking into account the many years of support.</p>

0
Replies (4)
MiWay Insurance
MiWay Insurance's reply20 Feb 2017, 11:34
Official

We have passed your message on and an agent will be in touch.

Best regards,
The MiWay Team

HS
H S's update20 Feb 2017, 13:03
Reviewer Update

Thanks, still no response from Miway thou, and i was hoping to finalise so that i can pick up the car.

Just to add to the complaint:

1. The first competitor quote is already 33% lower and i am not an existing client of theirs

2. On my statment that i should perhaps consider alternatives to the Miway quote, your so called retension specialist said that i must just remember there is a 30 days notice.....

Really a bad way to treat existing clients

HS
H S's update20 Feb 2017, 14:05
Reviewer Update

Miway responded with an offer which i have accepted, Thank you

MiWay Insurance
MiWay Insurance's reply20 Feb 2017, 14:09
Official

Thanks for giving us a chance to make things right! We really appreciate your feedback, thanks so much.

Best regards,
The MiWay Team